The SIA recently announced that the licence-linked qualifications will change to include a new modular structure. Skills for Security is currently developing the BJT packs to accommodate these new changes, this will result in a 'common core unit' that is applicable for everyone in addition to the specialist skill area pack.
All new packs will be available from January 2010, with the exception of the Door Supervisors pack which will continue to be available until the Summer of 2010 (when the new qualification has been produced).
Each training package consists of lesson plans, student handouts and a powerpoint presentation, all of which are sold under licence.
The benefits of this approach are:
- New issue pack on an annual basis
- Free updates, whenever changes are made to legislation etc
- Confidence that the training being delivered is accurate and in line with SIA specifications
SIA endorsed awarding bodies accept these training materials in support of their Level 2 awards. Please check with your awarding body about centre approval and training qualifications.
Who is the pack designed for?
This pack has been developed for delivery after the Door Supervision, Security Guarding and Retail training package, to meet SIA requirements, or as a stand-alone programme. The package is appropriate for people who require a conflict management qualification as part of their SIA licence application, or anyone whose role takes them into conflict situations.
What does the pack cover?
The pack contains eight modules, covering:
- Recognising and avoiding conflict
- Self awareness
- Customer care
- Communication
- Reducing conflict
- High risk conflict
- Problem solving
- Learning from conflict
What are the benefits of the pack?
A cost-effective method of delivery, giving students invaluable knowledge relating to the purpose and principles of conflict management, helping delegates understand the risks involved with conflict and assess ways of dealing with those risks.
Order your Conflict management pack here.
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